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  • Avik Mukherjee 34
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5 replies

unable to log-in through authenticator

Hi Team,
                            I have mistakenly un-installed my authenticator app, and now when I am trying to log-in into my account, I am unable to verify my account from the newly installed authenticator app, as it is prompting me to ‘add an account’ and there is no back-up account available.

Username : ‘amukherjee2@deloitte.com’

Its an urgent request, please help
P.S : I sent an email to 'trailhead@salesforce.com' but it said it is a no-reply address and wont be reaching to their team