• Atul Ostwal 6
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I want to add a 3rd party App as a new tab in the Service console. I was able to do so using the Visual force page having an iframe for my application.
I can see the new tab appearing in the service console along with OOB tabs for Account, and case apps.
The problem I am facing now is that as I move to another tab. My custom app is not in the browser scope or it losses the session. As a result, any notifications or tasks happening on the custom app are lost.
Now if come back to my custom tab. It reloads the whole 3rd party application which should not happen unless the user manually does that.
Is there a way to avoid this reloading of the application when switching tabs or keep the session active for a new tab when moving to other tabs?