I'm implementing Round Robin Lead assignment using the Auto-Number custom field, with the formula number field "(MOD(VALUE({!Lead_Number__c}) ,19) +1".

Heres my dilemma:
My client has multiple call centers, who each need to have their own round robin system. The problem is, auto-numbers will increment for each lead created, regarless of say...the record type or any other criteria. Is there any way to build an auto-number into a formula field? In other words, I only want the auto-number to increment on certain leads, which could in theory be feasible if i could include an auto-number in an IF statment within a formula field.

Thanks,
Ryan

Message Edited by Grinster650 on 02-02-2006 02:03 PM

Is there any way to do a redirect, instead of a popup window using a HYPERLINK formula? I'm referencing an Scontrol, so would like it to behave like a Custom Link with an scontrol that uses parent.frames.

Thanks,
Ryan

Message Edited by Grinster650 on 12-08-2005 01:16 PM

I'm trying to see if there is anything i can insert after the 'retURL'in a HYPERLINK formula field that will close the parent window instead redirecting to another page. Thanks.