Trying to configure Email2Case for accessing sfdc via HTTPS through the corporate HTTP Proxy, I've added the following 4 java system properties definitions in email2case.bat: -Dhttps.proxySet=true -Dhttps.proxyHost=<proxy hostname> -Dhttps.proxyPort=<proxy port> -Dhttps.proxyType=4

 

This kind of setting works fine with any "regular Java application", but with Email2Case it simply doesn't work: a network trace shows that the proxy is not called at all - the call is attempted direclty on sfdc.com, so Email2Case simply ignores these 4 parameters.

 

Is there a way to specify the proxy to be used by Email2Case ?

 

 

Trying to configure Email2Case for accessing sfdc via HTTPS through the corporate HTTP Proxy, I've added the following 4 java system properties definitions in email2case.bat: -Dhttps.proxySet=true -Dhttps.proxyHost=<proxy hostname> -Dhttps.proxyPort=<proxy port> -Dhttps.proxyType=4

 

This kind of setting works fine with any "regular Java application", but with Email2Case it simply doesn't work: a network trace shows that the proxy is not called at all - the call is attempted direclty on sfdc.com, so Email2Case simply ignores these 4 parameters.

 

Is there a way to specify the proxy to be used by Email2Case ?