Hi all,

I create my own  SelfService User with API and I want to send a mail when a new case is created.
How can I do it ?

Thanks

Hi all,

I have created my own SelfServiceUser portal where our customers can create and manage their requests.
But in Salesforce the requests' comments create by our customers in our own portal don't appear correctly.
Indeed the author of the comment is not the customer but the user I use to access API.
Can I do something for this ?
Thanks

CletteBou

Hi all,

Does salesforce api is compatible with axis2 ?
Thanks

CletteBou

Hi all,

I create my own SelfServiceUser portal with the API and I have some problems with e-mail notification. Indeed when I create a new case with the API, I set up the EmailHeader and AssignmentRuleHeader correctly but I have the following error : "INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY" (status code 247). And I don't know how to configure user. Could you help me please ?

Guillaume Boucherie

Hi
I'm trying to make my own SelfService User portal, and I encounter problems with login functionality.
Indeed, API don't offer capability to login SelfService User directly.
I see a lot of thread about delegated authentication, but I don't now how can I do that.
Can anyone send me Java or.NET sample code ?
Thanks

Clettebou

Hi all,

I create my own  SelfService User with API and I want to send a mail when a new case is created.
How can I do it ?

Thanks

Hi all,

I have created my own SelfServiceUser portal where our customers can create and manage their requests.
But in Salesforce the requests' comments create by our customers in our own portal don't appear correctly.
Indeed the author of the comment is not the customer but the user I use to access API.
Can I do something for this ?
Thanks

CletteBou

Hi all,

I create my own SelfServiceUser portal with the API and I have some problems with e-mail notification. Indeed when I create a new case with the API, I set up the EmailHeader and AssignmentRuleHeader correctly but I have the following error : "INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY" (status code 247). And I don't know how to configure user. Could you help me please ?

Guillaume Boucherie

Hi
I'm trying to make my own SelfService User portal, and I encounter problems with login functionality.
Indeed, API don't offer capability to login SelfService User directly.
I see a lot of thread about delegated authentication, but I don't now how can I do that.
Can anyone send me Java or.NET sample code ?
Thanks

Clettebou