Salesforce Developer Community

Chatter

Feed
0

Best Answers
0

Likes Received
0

Likes Given
1

Questions
4

Replies

Calculating Case Age by Days

Trying to use the sample formula of

IF( {!IsClosed} , ROUND({!ClosedDate} - {!CreatedDate}, 0) ,
ROUND((NOW() - {!CreatedDate}),0))
IF( {!IsClosed} , ROUND({!ClosedDate} - {!CreatedDate}, 0) ,
ROUND((NOW() - {!CreatedDate}),0))

But it doesn't seem to like andy of the field names. I have not changed the name of any of these fields can someone help?

TinaB
June 07, 2007
Like
0

8 replies

Calculating Case Age by Days

Trying to use the sample formula of

IF( {!IsClosed} , ROUND({!ClosedDate} - {!CreatedDate}, 0) ,
ROUND((NOW() - {!CreatedDate}),0))
IF( {!IsClosed} , ROUND({!ClosedDate} - {!CreatedDate}, 0) ,
ROUND((NOW() - {!CreatedDate}),0))

But it doesn't seem to like andy of the field names. I have not changed the name of any of these fields can someone help?

TinaB
June 07, 2007
Like
0