The Training Manager will be responsible for developing and managing the Salesforce.com (SFDC) training strategy and program. The Training Manager responsibilities will be the following:
Responsibilities:
Develop SFDC training strategy and program for new and established implementations
Develop communication plan for new implementations and new releases
Execute Train-the-Trainer plan with local business trainers
Develop training curriculum for Informa and assist local trainers in localizing content
Develop SFDC certification program and use On Demand tool to deliver training content
Perform onsite training to sales and marketing users
Participate in multiple implementation projects and collaborate with both local trainers and sales trainers
Assist and communicate in a regular basis with local trainers
Report program progress in a regular basis
Skills and Experience:
Excellent verbal and written communication skills
Excellent interpersonal skills with a demonstrated ability to work in a team-oriented sales-driven environment
Business acumen including a good sense of how a CRM application can be utilized to improve business processes and the bottom line
Fluency in Microsoft Office applications, MS Visio and MS Project
Time management, ability to multitask, and propensity to handle urgent interrupts with poise and professionalism
Qualifications:
2+ years experience training and configuring Salesforce.com
The Project Lead will be responsible for managing a number of Salesforce.com (SFDC) implementation projects across Informa businesses. They will serve as technical lead during the implementation phase gathering business requirements and configuring SFDC to match those requirements. They will serve as support for users that require maintenance, configuration, reporting, customization, etc. They will report directly into Director of Fusion Account Management. Other responsibilities include:
Responsibilities:
Identify integration points and configure SFDC to facilitate integration
Maintain project plan and documentation up-to-date
Communicate in a regular basis with both local implementation team, technical team and Fusion team
Report project progress in a regular basis to Account Management Team
Take ownership and responsibility over the individual implementation projects
Skills and Experience:
Excellent interpersonal skills with a demonstrated ability to work in a team-oriented sales-driven environment
Business acumen including a good sense of how a CRM application can be utilized to improve business processes and the bottom line
Ability to translate customer requirements into specifications
Excellent verbal and written communication skills
Fluency in Microsoft Office applications, MS Visio and MS Project
Time management, ability to multitask, and propensity to handle urgent interrupts with poise and professionalism
Qualifications:
2+ years experience in project management
2+ years experience implementing and configuring Salesforce.com
The Training Manager will be responsible for developing and managing the Salesforce.com (SFDC) training strategy and program. The Training Manager responsibilities will be the following:
Responsibilities:
Develop SFDC training strategy and program for new and established implementations
Develop communication plan for new implementations and new releases
Execute Train-the-Trainer plan with local business trainers
Develop training curriculum for Informa and assist local trainers in localizing content
Develop SFDC certification program and use On Demand tool to deliver training content
Perform onsite training to sales and marketing users
Participate in multiple implementation projects and collaborate with both local trainers and sales trainers
Assist and communicate in a regular basis with local trainers
Report program progress in a regular basis
Skills and Experience:
Excellent verbal and written communication skills
Excellent interpersonal skills with a demonstrated ability to work in a team-oriented sales-driven environment
Business acumen including a good sense of how a CRM application can be utilized to improve business processes and the bottom line
Fluency in Microsoft Office applications, MS Visio and MS Project
Time management, ability to multitask, and propensity to handle urgent interrupts with poise and professionalism
Qualifications:
2+ years experience training and configuring Salesforce.com
The FUSION Developer will be responsible for developing and supporting the integration and data migration of Informa’s Salesforce.com system with other Informa systems such as SAP, Global Tracking and other home grown systems. Will collaborate with members of the integration team and data migration team in projects such as web services creation/update/support, data replication/integration and Salesforce.com non native customization.
Responsibilities:
Monitor Replication software (RJ Sesame) and processes
Monitor SQL Server Replication.
Assist in solving Salesforce.com data issues
Support existing integrations
Troubleshoot data related issues from different systems
Help setup and manage Source code and tasks
Develop S-Controls and front end Salesforce applications
Skills/Experience/Qualifications:
2 years work experience developing in C#.NET
2 years SQL work experience
2 years experience with Visual Studio 2005, Team System, Biztalk 2006, SQL server 2000/2005
Experience with .NET languages, such as VB, ASP
Experience administering SQL Server and SQL replication
Experience in T-SQL writing scripts, stored procedures, functions and triggers.
Experience with writing code that reads and writes data to a database
Strong Web Service experience, including XML and SQL programming skills
Experience integrating systems such as Salesforce.com, SAP, etc.
Ability to translate data mapping into SQL scripts for data migration
Experience working with large scale implementations and data sets
Experience producing and carrying out effective test/implementation plans
Experience participating in projects to successful completion
Experience working with Salesforce.com APIs and S-Controls
Must possess desire to learn, strong work ethic, and a positive attitude
Ability to learn new technologies in a fairly short time
Excellent verbal and written communication skills
Excellent interpersonal skills with a demonstrated ability to work in a team-oriented sales-driven environment
Ability to translate customer requirements into technical specifications
Time management, ability to multitask, and propensity to handle urgent interrupts with poise and professionalism
Business acumen including a good sense of how a CRM application can be utilized to improve business processes would be a plus
The Training Manager will be responsible for developing and managing the Salesforce.com (SFDC) training strategy and program. The Training Manager responsibilities will be the following:
Responsibilities:
Develop SFDC training strategy and program for new and established implementations
Develop communication plan for new implementations and new releases
Execute Train-the-Trainer plan with local business trainers
Develop training curriculum for Informa and assist local trainers in localizing content
Develop SFDC certification program and use On Demand tool to deliver training content
Perform onsite training to sales and marketing users
Participate in multiple implementation projects and collaborate with both local trainers and sales trainers
Assist and communicate in a regular basis with local trainers
Report program progress in a regular basis
Skills and Experience:
Excellent verbal and written communication skills
Excellent interpersonal skills with a demonstrated ability to work in a team-oriented sales-driven environment
Business acumen including a good sense of how a CRM application can be utilized to improve business processes and the bottom line
Fluency in Microsoft Office applications, MS Visio and MS Project
Time management, ability to multitask, and propensity to handle urgent interrupts with poise and professionalism
Qualifications:
2+ years experience training and configuring Salesforce.com
The Training Manager will be responsible for developing and managing the Salesforce.com (SFDC) training strategy and program. The Training Manager responsibilities will be the following:
Responsibilities:
Develop SFDC training strategy and program for new and established implementations
Develop communication plan for new implementations and new releases
Execute Train-the-Trainer plan with local business trainers
Develop training curriculum for Informa and assist local trainers in localizing content
Develop SFDC certification program and use On Demand tool to deliver training content
Perform onsite training to sales and marketing users
Participate in multiple implementation projects and collaborate with both local trainers and sales trainers
Assist and communicate in a regular basis with local trainers
Report program progress in a regular basis
Skills and Experience:
Excellent verbal and written communication skills
Excellent interpersonal skills with a demonstrated ability to work in a team-oriented sales-driven environment
Business acumen including a good sense of how a CRM application can be utilized to improve business processes and the bottom line
Fluency in Microsoft Office applications, MS Visio and MS Project
Time management, ability to multitask, and propensity to handle urgent interrupts with poise and professionalism
Qualifications:
2+ years experience training and configuring Salesforce.com
