We are trying to use HTML Email Templates.
We want the user to provide the ability to edit the template after selecting it in Send an email page so choosed HTML(With Letter heads) instead of Custom HTML Templates.
But we are facing an issue in terms of dynamically inserting an image.
We are using same Template for different brands. But based on the Brand we want to change the image instead of creating multiple email templates with same content but different images.
Im not sure how to handle this.
Any pointers will be of great help. ANy work around is greatly appreciated.
We want to use the same template but with dynamic images. with the ability to edit the Template after selection.
The new case would have set information (Like Case Name and Subject), but some fields need to vary based off the Opportunity:
Is something like this possible?
I have a customer button in the detail view.
I want to change a field value (for the same object), if i click this button.
But it is not running.
Do you have an Idea?
My second Problem is how can i set security on Button? : depend on profile a button is visible or not visible.
I currently have a button on a case that will change a handful of fields so that the user can "Take" the case. I have a separate button that the user can run which will change their status to "In Office" (a custom field on the user record). I would like to do both of these when they click a single button, any suggestions?
Currently I am using URLs
Any suggestions would be appreciated.