Hi all,

I am quite new to SalesForce code development.
I have a case which I have tried to search in this discussion board but unable to find the solution.

Appreciate if anyone is able to help.

The following is what I am trying to do:
- I have created a object to cater for customer enquiry.
so far it's working fine.
I am going to further enhance this object to auto sending email to customer when new enquiry is created.

I believe I need to add code or function in the [save] button.
The function is to send the email based on the email template to respective customer.
I am thinking to create a knowledge base for the email template.

I have no idea of how to do so.
Does anyone have the same case before? really appreciate if you can share the solution or advice.

THanks;

Sukanto