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  • Sam in Chicago
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Add Email button from Outlook

Can anyone explain why when you Add Email from Outlook to SF, and then you look at the Activity History in SF, you have no idea who the email came from?
 
SF pops open a dialog box and you have select a person so SF knows where to attached the email, but then doen't make note of that info in the activity history.  You have to keep clicking until you find out which email is from the client and which one if from yourself.
 
Does anyone else have this issue?  Anyone solved it? 
 
Customer supprt didn't help at all.
 
Thanks,