I have a requirement on where in the following details are needed from emails sent for a campaign
For the each of the campaign I need a report that displays the Total Mails Sent , Total Mails Delivered Total Mails Opened and Bounced. How can this be generated.
This is a a very basic report a customer would want to see but looks like this cannot be achieved directly
We have set up web to lead for the customer and we are using Round Robin Lead Assignment rule to assign leads . But these rules are not getting fired when the lead is generated from the web. However , when I open the lead that got generated , and just Edit and Save without actually making any change, the assignment rule fires.
Please help and let me know how this happens. Am I missing anything
I have enabled google apps in our Organization. I want to perform voice chat with Google Apps. When I try to call there is no action happening. Is there any setup required or am I missing something.
I get the following error when I try to use email2case .
008-06-23 15:01:40,684 1828 [main] INFO com.sforce.SalesforceAgent - com.sforce.mail.EmailService loaded as a timer service. 2008-06-23 15:01:44,137 5281 [Timer-0] INFO com.sforce.mail.GenericClient - processing 3 messages 2008-06-23 15:01:54,153 15297 [Timer-0] ERROR com.sforce.mail.GenericClient - Routing Addresses are not set up correctly to run Email To Case. 2008-06-23 15:01:54,153 15297 [Timer-0] ERROR com.sforce.mail.GenericClient - com.sforce.exception.InvalidConfigurationException: Routing addresses are not setup correctly. com.sforce.exception.InvalidConfigurationException: Routing addresses are not setup correctly. at com.sforce.mail.GenericClient.handleMessage(GenericClient.java:638) at com.sforce.mail.GenericClient.receive(GenericClient.java:409) at com.sforce.mail.EmailService$EmailWorker.run(EmailService.java:211) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source) 2008-06-23 15:01:54,153 15297 [Timer-0] ERROR com.sforce.SalesforceAgent - No configuration value has been provided for the notification service userID. com.sforce.exception.InvalidConfigurationException: No configuration value has been provided for the notification service userID. at com.sforce.SalesforceAgent.processNotification(SalesforceAgent.java:368) at com.sforce.SalesforceAgent.processNotification(SalesforceAgent.java:447) at com.sforce.mail.GenericClient.handleConfigurationException(GenericClient.java:748) at com.sforce.mail.GenericClient.receive(GenericClient.java:416) at com.sforce.mail.EmailService$EmailWorker.run(EmailService.java:211) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source) 2008-06-23 15:02:40,686 61830 [Timer-0] INFO com.sforce.mail.EmailService - Shutting down service...
Any pointers will be very helpful to resolve this issue
I am trying to use emailtocase feature and I configured sdfcconfig.txt and email2case.txt. When I run the .bat , I get the following error. Any help is highly appreciated.
2008-06-20 13:15:16,162 110 [main] INFO com.sforce.SalesforceAgent - Attempting to start service com.sforce.mail.EmailService with configuration file D:\Bhu Folder\SFDC\RD\EmailCenter\EmailAgent\email2case.txt 2008-06-20 13:15:18,334 2282 [main] ERROR com.sforce.mail.GenericClient - Failed to connect to SFDC service com.sforce.ws.ConnectionException: Unexpected element. Parser was expecting element 'urn:partner.soap.sforce.com:accessibilityMode' but found 'urn:partner.soap.sforce.com:currencySymbol' at com.sforce.ws.bind.TypeMapper.verifyTag(TypeMapper.java:272) at com.sforce.ws.bind.TypeMapper.verifyElement(TypeMapper.java:294) at com.sforce.soap.partner.wsc80.GetUserInfoResult.loadFields(GetUserInfoResult.java:355) at com.sforce.soap.partner.wsc80.GetUserInfoResult.load(GetUserInfoResult.java:347) at com.sforce.ws.bind.TypeMapper.readSingle(TypeMapper.java:437) at com.sforce.ws.bind.TypeMapper.readObject(TypeMapper.java:362) at com.sforce.soap.partner.wsc80.LoginResult.loadFields(LoginResult.java:236) at com.sforce.soap.partner.wsc80.LoginResult.load(LoginResult.java:203) at com.sforce.ws.bind.TypeMapper.readSingle(TypeMapper.java:437) at com.sforce.ws.bind.TypeMapper.readObject(TypeMapper.java:362) at com.sforce.soap.partner.wsc80.LoginResponse_element.loadFields(LoginResponse_element.java:68) at com.sforce.soap.partner.wsc80.LoginResponse_element.load(LoginResponse_element.java:59) at com.sforce.ws.bind.TypeMapper.readSingle(TypeMapper.java:437) at com.sforce.ws.bind.TypeMapper.readObject(TypeMapper.java:362) at com.sforce.ws.transport.SoapConnection.bind(SoapConnection.java:119) at com.sforce.ws.transport.SoapConnection.receive(SoapConnection.java:93) at com.sforce.ws.transport.SoapConnection.send(SoapConnection.java:76) at com.sforce.soap.partner.wsc80.PartnerConnection.login(PartnerConnection.java:499) at com.sforce.mail.GenericClient.login(GenericClient.java:264) at com.sforce.mail.GenericClient.getConnection(GenericClient.java:178) at com.sforce.mail.GenericClient.<init>(GenericClient.java:134) at com.sforce.mail.ImapClient.<init>(ImapClient.java:40) at com.sforce.mail.EmailService.loadService(EmailService.java:153) at com.sforce.SalesforceAgent.main(SalesforceAgent.java:139)
I need to write a S-Control to update the Recordtype field in Opportunity. I have 4 rec types like Unapproved Rec1 ,Unapproved Rec2 , Approved Rec1 , Approved Rec2 associated to 4 different layouts. I have setup an approval process and when the record is approved if the Old Rec type is Unapproved Rec1 , the rectype should change to Approved Rec1 . For this I have created to fields Old Rec and New Rec and populate the New Rec Custom fields with the new rec type name. However now I need to assign this value in New Rec custom field to the Opportunity Record type . How to write an S-control for this. Creating a formula doesn't help because field update for record type will show a picklist to choose , however my requirement is that the new rec type will vary dependign on the previous rec type name.
Any pointers and S-Control code how to achieve this.
I get the following error when I try to use email2case .
008-06-23 15:01:40,684 1828 [main] INFO com.sforce.SalesforceAgent - com.sforce.mail.EmailService loaded as a timer service. 2008-06-23 15:01:44,137 5281 [Timer-0] INFO com.sforce.mail.GenericClient - processing 3 messages 2008-06-23 15:01:54,153 15297 [Timer-0] ERROR com.sforce.mail.GenericClient - Routing Addresses are not set up correctly to run Email To Case. 2008-06-23 15:01:54,153 15297 [Timer-0] ERROR com.sforce.mail.GenericClient - com.sforce.exception.InvalidConfigurationException: Routing addresses are not setup correctly. com.sforce.exception.InvalidConfigurationException: Routing addresses are not setup correctly. at com.sforce.mail.GenericClient.handleMessage(GenericClient.java:638) at com.sforce.mail.GenericClient.receive(GenericClient.java:409) at com.sforce.mail.EmailService$EmailWorker.run(EmailService.java:211) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source) 2008-06-23 15:01:54,153 15297 [Timer-0] ERROR com.sforce.SalesforceAgent - No configuration value has been provided for the notification service userID. com.sforce.exception.InvalidConfigurationException: No configuration value has been provided for the notification service userID. at com.sforce.SalesforceAgent.processNotification(SalesforceAgent.java:368) at com.sforce.SalesforceAgent.processNotification(SalesforceAgent.java:447) at com.sforce.mail.GenericClient.handleConfigurationException(GenericClient.java:748) at com.sforce.mail.GenericClient.receive(GenericClient.java:416) at com.sforce.mail.EmailService$EmailWorker.run(EmailService.java:211) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source) 2008-06-23 15:02:40,686 61830 [Timer-0] INFO com.sforce.mail.EmailService - Shutting down service...
Any pointers will be very helpful to resolve this issue
I need to write a S-Control to update the Recordtype field in Opportunity. I have 4 rec types like Unapproved Rec1 ,Unapproved Rec2 , Approved Rec1 , Approved Rec2 associated to 4 different layouts. I have setup an approval process and when the record is approved if the Old Rec type is Unapproved Rec1 , the rectype should change to Approved Rec1 . For this I have created to fields Old Rec and New Rec and populate the New Rec Custom fields with the new rec type name. However now I need to assign this value in New Rec custom field to the Opportunity Record type . How to write an S-control for this. Creating a formula doesn't help because field update for record type will show a picklist to choose , however my requirement is that the new rec type will vary dependign on the previous rec type name.
Any pointers and S-Control code how to achieve this.
