Hello.  We had installed Case History Timeline and were happily using it.   We are not sure what changed but now when we click on the Case Timeline link within our cases, the window for the case timeline launches but there is no case timeline data within in.   The bottom of the window says "done".   There should definitely be case timeline history, both public and private.   We have calls and emails and comments within the case.  Any idea of what we should do to troubleshoot?
Thanks!

Hello.  We had installed Case History Timeline and were happily using it.   We are not sure what changed but now when we click on the Case Timeline link within our cases, the window for the case timeline launches but there is no case timeline data within in.   The bottom of the window says "done".   There should definitely be case timeline history, both public and private.   We have calls and emails and comments within the case.  Any idea of what we should do to troubleshoot?
Thanks!