In Apex can i create a (test) method that immitates a case submission from the SS portal?
I tried to just manually create a case via the browswer with Orgin=Web, but that does not seem to envoke the same workflow, so i need to do it programmatically.
I have 1 assignment rule on Case that assigns user and send email.
Works great with no Triggers on Task or Case.
Then i add this taskTrigger (to Tasks) and the (Case) assignment still works, but not email is sent.
Yes, the assignment rule is to a valid user, email and template (as i said, it works with no trigger).
Any ideas?
trigger taskTrigger on Task (before insert) {
Case c;
for (Task t : Trigger.new) {
if(t.WhatId != null){
String s = t.WhatId;
if(s.startsWith('500') && t.Status == 'Completed'){
c = [Select Id,Actual_Response_Time__c from Case where Id = :t.WhatId];
if(c.Actual_Response_Time__c == null){
c.Actual_Response_Time__c = System.now();
update c;
}
}
}
}
}
Something in this code is causing my Case assignment rule to not send an email, but it still assigns correctly.
In theory (or by example), how can i get the Contact (or any other lookup) form field value before save or button clicks?
1. User performs lookup to change the Contact on a VF page. 2. Now, i want the Apex controller to get the new Contact value and run a query (prior to save button) 3. Re-render the address section with new info. 4. User saves (or clicks another button).
For clarity, i know how to query, render, save etc... i do not know how to "get the lookup obj form field value on a VF page to the Apex controller."
I am embarrassed that i have to ask for help on what seems very basic. System.currentPageReference().getParameters().get('the_contact_id_form_field_id'); --does not return the value
No code to share, still trying to conceptulize how to grab that new lookup contact id and get it to the controller.
Background: I have a custom checkbox field defined in both Products2 and Opp Prod.
Goal: Each time a new Opp Prod line item is added to an Opp, automatically set the value of the Opp Prod line item custom field (Has_Maintenance_OP__c) with the corresponding Product custom field (Has_Maintenance__c).
Can someone walk me through the set-up for the Workflow Rule and Field Update to accomplish this (for a checkbox field).
I have 1 assignment rule on Case that assigns user and send email.
Works great with no Triggers on Task or Case.
Then i add this taskTrigger (to Tasks) and the (Case) assignment still works, but not email is sent.
Yes, the assignment rule is to a valid user, email and template (as i said, it works with no trigger).
Any ideas?
trigger taskTrigger on Task (before insert) {
Case c;
for (Task t : Trigger.new) {
if(t.WhatId != null){
String s = t.WhatId;
if(s.startsWith('500') && t.Status == 'Completed'){
c = [Select Id,Actual_Response_Time__c from Case where Id = :t.WhatId];
if(c.Actual_Response_Time__c == null){
c.Actual_Response_Time__c = System.now();
update c;
}
}
}
}
}
Something in this code is causing my Case assignment rule to not send an email, but it still assigns correctly.
