• AW1234
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I have an annoying problem.  Using the Salesforce toolbar (in Outlook 2007 on Vista) I was previously able to sync and add emails.
 
Since a week ago, on clicking a SF toolbar button,  I get  a dialogue box prompting me to login to Salesforce, which fails and I get the message "Sorry, your Administrator has blocked access to this client"
 
The client PC is able to sign on, so no token issues.
 
We do not run a locked down IT environment here, and no changes have been made.  The Outlook toolbar is version 3.2. I have removed and reinstalled the toolbar add in already.
 
Outllook and Salesforce work OK in every other respect.
 
There is more than 1 user getting this issue - settings are all default, with all user permissions in the TOOLS/SALESFORCE OPTIONS/USER PERMISSIONS checked,
 
Any ideas????  Am I missing a setting somewhere?
 
Many thanks.
  • October 15, 2008
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  • 0
I have an annoying problem.  Using the Salesforce toolbar (in Outlook 2007 on Vista) I was previously able to sync and add emails.
 
Since a week ago, on clicking a SF toolbar button,  I get  a dialogue box prompting me to login to Salesforce, which fails and I get the message "Sorry, your Administrator has blocked access to this client"
 
The client PC is able to sign on, so no token issues.
 
We do not run a locked down IT environment here, and no changes have been made.  The Outlook toolbar is version 3.2. I have removed and reinstalled the toolbar add in already.
 
Outllook and Salesforce work OK in every other respect.
 
There is more than 1 user getting this issue - settings are all default, with all user permissions in the TOOLS/SALESFORCE OPTIONS/USER PERMISSIONS checked,
 
Any ideas????  Am I missing a setting somewhere?
 
Many thanks.
  • October 15, 2008
  • Like
  • 0