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  • dfinlayson
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3 replies

"Failed to send request to https://www.salesforce.com/services/Soap/u/9.0" message

Am trying to configure email-to-case.  I downloaded the latest agent and updated to the current JDK, configured sfdcconfig.txt and email2case.txt as follow:

<configFile>
    <server1>
        <url>secure.email.com</url>
        <protocol>imap</protocol>
        <userName>autoalerts@mydomain.com</userName>
        <password>************</password>
        <interval>10</interval>
        <inbox>Inbox</inbox>
        <readbox>Inbox</readbox>
        <errorbox>Inbox</errorbox>
    </server1>
</configFile>


<configFile>
    <sfdcLogin>
        <url>https://www.salesforce.com/services/Soap/u/8.0</url>
        <userName>me@mydomain.com</userName>
        <password>MysfcomPwdMysfcomToken</password>
        <loginRefresh>30</loginRefresh>
        <timeout>600</timeout>
    </sfdcLogin>
    <notify>
        <notifyEmail>me@mydomain.com</notifyEmail>
        <from>autoalerts@mydomain.com</from>
        <host>secure.email.com</host>
        <port>8025</port>
        <user>autoalerts@mydomain.com</user>
        <password>**********</password>
        <service>com.sforce.mail.SMTPNotification</service>
    </notify>
    <attachments>
        <largeAttachmentDirectory>\\C:\AdminTools\sfcomemailtocase\</largeAttachmentDirectory>
        <largeAttachmentURLPrefix>file:\\C:\AdminTools\sfcomemailtocase\</largeAttachmentURLPrefix>
        <largeAttachmentSize>0.5</largeAttachmentSize>
    </attachments>
    <services>
        <com.sforce.mail.EmailService>C:\\AdminTools\\sfcomemailtocase\\email2case.txt</com.sforce.mail.EmailService>
    </services>
</configFile>


I checked into other similar threads and confirmed I can ping www.salesforce.com.  I've turned off all the firewalls on test network & laptop.  Test laptop is an XP machine.  I'm not knowledgeable about the errors cited below.  Any help would be greatly appreciated.


log contents:
2009-01-03 08:51:40,843 1281 [main] ERROR com.sforce.mail.GenericClient  - Failed to connect to SFDC service
com.sforce.ws.ConnectionException: Failed to send request to https://www.salesforce.com/services/Soap/u/9.0
    at com.sforce.ws.transport.SoapConnection.send(SoapConnection.java:79)
    at com.sforce.soap.partner.wsc.PartnerConnection.login(PartnerConnection.java:734)
    at com.sforce.mail.GenericClient.login(GenericClient.java:267)
    at com.sforce.mail.GenericClient.getConnection(GenericClient.java:179)
    at com.sforce.mail.GenericClient.<init>(GenericClient.java:135)
    at com.sforce.mail.ImapClient.<init>(ImapClient.java:40)
    at com.sforce.mail.EmailService.loadService(EmailService.java:153)
    at com.sforce.SalesforceAgent.main(SalesforceAgent.java:138)
Caused by: java.net.SocketTimeoutException: connect timed out
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.PlainSocketImpl.doConnect(Unknown Source)
    at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
    at java.net.PlainSocketImpl.connect(Unknown Source)
    at java.net.SocksSocketImpl.connect(Unknown Source)
    at java.net.Socket.connect(Unknown Source)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(Unknown Source)
    at sun.net.NetworkClient.doConnect(Unknown Source)
    at sun.net.www.http.HttpClient.openServer(Unknown Source)
    at sun.net.www.http.HttpClient.openServer(Unknown Source)
    at sun.net.www.protocol.https.HttpsClient.<init>(Unknown Source)
    at sun.net.www.protocol.https.HttpsClient.New(Unknown Source)
    at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(Unknown Source)
    at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
    at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
    at sun.net.www.protocol.http.HttpURLConnection.getOutputStream(Unknown Source)
    at sun.net.www.protocol.https.HttpsURLConnectionImpl.getOutputStream(Unknown Source)
    at com.sforce.ws.transport.JdkHttpTransport.connect(JdkHttpTransport.java:99)
    at com.sforce.ws.transport.SoapConnection.send(SoapConnection.java:72)
    ... 7 more
3 replies

"Failed to send request to https://www.salesforce.com/services/Soap/u/9.0" message

Am trying to configure email-to-case.  I downloaded the latest agent and updated to the current JDK, configured sfdcconfig.txt and email2case.txt as follow:

<configFile>
    <server1>
        <url>secure.email.com</url>
        <protocol>imap</protocol>
        <userName>autoalerts@mydomain.com</userName>
        <password>************</password>
        <interval>10</interval>
        <inbox>Inbox</inbox>
        <readbox>Inbox</readbox>
        <errorbox>Inbox</errorbox>
    </server1>
</configFile>


<configFile>
    <sfdcLogin>
        <url>https://www.salesforce.com/services/Soap/u/8.0</url>
        <userName>me@mydomain.com</userName>
        <password>MysfcomPwdMysfcomToken</password>
        <loginRefresh>30</loginRefresh>
        <timeout>600</timeout>
    </sfdcLogin>
    <notify>
        <notifyEmail>me@mydomain.com</notifyEmail>
        <from>autoalerts@mydomain.com</from>
        <host>secure.email.com</host>
        <port>8025</port>
        <user>autoalerts@mydomain.com</user>
        <password>**********</password>
        <service>com.sforce.mail.SMTPNotification</service>
    </notify>
    <attachments>
        <largeAttachmentDirectory>\\C:\AdminTools\sfcomemailtocase\</largeAttachmentDirectory>
        <largeAttachmentURLPrefix>file:\\C:\AdminTools\sfcomemailtocase\</largeAttachmentURLPrefix>
        <largeAttachmentSize>0.5</largeAttachmentSize>
    </attachments>
    <services>
        <com.sforce.mail.EmailService>C:\\AdminTools\\sfcomemailtocase\\email2case.txt</com.sforce.mail.EmailService>
    </services>
</configFile>


I checked into other similar threads and confirmed I can ping www.salesforce.com.  I've turned off all the firewalls on test network & laptop.  Test laptop is an XP machine.  I'm not knowledgeable about the errors cited below.  Any help would be greatly appreciated.


log contents:
2009-01-03 08:51:40,843 1281 [main] ERROR com.sforce.mail.GenericClient  - Failed to connect to SFDC service
com.sforce.ws.ConnectionException: Failed to send request to https://www.salesforce.com/services/Soap/u/9.0
    at com.sforce.ws.transport.SoapConnection.send(SoapConnection.java:79)
    at com.sforce.soap.partner.wsc.PartnerConnection.login(PartnerConnection.java:734)
    at com.sforce.mail.GenericClient.login(GenericClient.java:267)
    at com.sforce.mail.GenericClient.getConnection(GenericClient.java:179)
    at com.sforce.mail.GenericClient.<init>(GenericClient.java:135)
    at com.sforce.mail.ImapClient.<init>(ImapClient.java:40)
    at com.sforce.mail.EmailService.loadService(EmailService.java:153)
    at com.sforce.SalesforceAgent.main(SalesforceAgent.java:138)
Caused by: java.net.SocketTimeoutException: connect timed out
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.PlainSocketImpl.doConnect(Unknown Source)
    at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
    at java.net.PlainSocketImpl.connect(Unknown Source)
    at java.net.SocksSocketImpl.connect(Unknown Source)
    at java.net.Socket.connect(Unknown Source)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(Unknown Source)
    at sun.net.NetworkClient.doConnect(Unknown Source)
    at sun.net.www.http.HttpClient.openServer(Unknown Source)
    at sun.net.www.http.HttpClient.openServer(Unknown Source)
    at sun.net.www.protocol.https.HttpsClient.<init>(Unknown Source)
    at sun.net.www.protocol.https.HttpsClient.New(Unknown Source)
    at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(Unknown Source)
    at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
    at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
    at sun.net.www.protocol.http.HttpURLConnection.getOutputStream(Unknown Source)
    at sun.net.www.protocol.https.HttpsURLConnectionImpl.getOutputStream(Unknown Source)
    at com.sforce.ws.transport.JdkHttpTransport.connect(JdkHttpTransport.java:99)
    at com.sforce.ws.transport.SoapConnection.send(SoapConnection.java:72)
    ... 7 more
7 replies

Recurring tasks

We need to be able to create a task and also have it be recurring - as in MS Outlook.  We are looking for a developer who can give us a fixed price for creating this.