Come join our team at Omgeo, a DTCC/Thomson Reuters company.  We're looking for a full time Systems Analyst based in Boston.

Serving as the backbone of the Global Client Operations team, the Operations & Analytics group is tasked with paring efficient, usable processes and strong analytics to help manage and drive our service strategy.

Responsibilities:

• Design and build tools to empower Omgeo associates and our systems to provide an excellent client experience.
• Formulate, design, and develop extensions to our Salesforce.com platform through declarative and programmatic customization.
• Work in close partnership with the Client Operations management team and across the organization to define requirements, customize and build tools (where appropriate), and work with the Business Information Systems group on larger projects.
• Participate in the management of the roadmap to enhance our web strategy for ServiceCentral on Omgeo.com (our custom client portal), and helping to formulate and build extensions to extend functionality and streamline operational requests from the portal.
• Become an expert understanding our data hierarchy, operational and support processes, and the interdependencies of our systems beyond Customer Relationship Management.

Learn more and apply on LinkedIn or our website, and feel free to contact me if you have questions.