• marketingguru.ax566
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We are new to salesforce and I'm trying to help our sales team get set up with Connect for Outlook. If we try to mark emails for sync, we get an error that says "The item you are trying to mark are not in a folder marked for syncronization." When I go to Tools>Salesforce options I've marked everything for sync, however there doesn't seem to be the same options available on the email tab. Does anyone know how to resolve this?