I am new to Salesforce and need to create the following validation rule formula. The formula requires a value in the case comments that matches the account name related to the case. (i.e. if the case is assigned to an account named ABC, the user must enter the phrase "ABC" in the case comments for the entry to be valid.)
I am new to Salesforce and need to create the following validation rule formula. The formula requires a value in the case comments that matches the account name related to the case. (i.e. if the case is assigned to an account named ABC, the user must enter the phrase "ABC" in the case comments for the entry to be valid.)
