Salesforce.com Administrator

WHAT IF YOU COULD START A CAREER WITH THE COMPANY THAT’S SIMPLIFYING THE WAY PEOPLE GET ONLINE?

Our Mission is Clear! Empower a smarter, more connected world with the fastest, most cost-efficient, and highest capacity 4G network -- enabling people everywhere to have the magic of the Internet with them all of the time. With unmatched network capability and investor funding from Intel Capital, Comcast, Sprint, Google, Time Warner Cable and Bright House Networks, customer experience drives our actions. Guided by our values, we are committed to making Clearwire an amazing and unique place to work for each member of our team. If you are motivated by having a role where what you do each day directly influences the way our customers work and communicate, Clearwire may be the right opportunity for you.

JOB DESCRIPTION :
THE OPPORTUNITY : Be part of something BIG! Our 4th generation (WiMax) wireless network technology, CLEAR, is blazing fast. On top of this, we are expanding aggressively so this is an opportunity to put your career on a path of upward mobility! If you thrive in a fast-paced, always changing environment then this may be the right place for you. The Salesforce.com Analyst will support, maintain, and develop our existing database to maximize our usage and provide reporting for various business units. We are looking for someone who enjoys working closely with various business teams to create and build out functional and operational support through the SalesForce application. This person must work proactively to improve and evolve the current program, hold users accountable, and make sure all data is accurate. Demonstrated ability to plan, organize and manage system implementation activities, as well as build dashboards, provide detailed reports and maximize the tool.

WHAT YOU WILL DO:
• Research, plan, install and configure reports and dashboards within Salesforce
• Evaluate AppExchange software for technical and business solutions
• Evaluate and implement required changes to sales, support and marketing business processes to attain required reporting, high user adoption and overall success
• Extract, Insert and Update information in Salesforce using client tools such as Data Loader
• Solely support help email queues
• Analyze data in the system, holding users/managers accountable to the information reported, use of system, etc.
• Complete *ownership* of the Salesforce instance for Clearwire


QUALIFICATIONS:
• 2-4 years experience working directly with Salesforce
• 1-2 years working with Salesforce in Outlook and Mobile devices
• Required Salesforce Certification: ADM201, the following certifications would be a plus, but are not required: ADM301, CON201, DEV401, DEV501
• Candidates should have a solid understand of Entity Relationship Diagrams and solid understanding of databases and databases structure.
• Although not required, a strong asset would be proficiency in APEX/Visualforce or proficiency in programming languages such as SQL, Java, Perl, XML and/or HTML
• Proven aptitude for determining the optimal way to position database and reporting
• Strong abilities in requirements gathering and working with end users
• Demonstrated analytical skills and passion for analyzing data
• Communications skills and ability to communicate with all levels of the organization
• Strong background in MS Windows operating environments
• Sales Experience is a plus

If interested please contact me at Jeff.Lim@clearwire.com