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Hi if you are interesed in the position outlined below please reply to this post. Thanks.

 

Business Analyst/Systems Administrator.

 

Location – Los Gatos, CA

 

Description:

What to take your career to the next level? We are looking for a Business Analyst /System Administrator for our business applications. We run our business on Salesforce.com and Google Premier. The ideal candidate is someone who knows Salesforce.com, with at least 2 years experience. This candidate will need to be able to manage operational projects, both in implementation and outside resource management.

Responsibilities: 

  • Administration
    • Manage Onpharma’s database of record, implemented on the Salesforce.com platform, for all organization users
    • Manage ongoing support requests and administrative needs of users
    • Develop reports, dashboards, and processes to continuously monitor data quality and integrity
    • Google Premier Administrator, manage all of our Google apps and adoption through out the business.
    • Manage the on premise phone system, Switchvox, Digium, with third party support.
    • Manage the corporate website and work with Marketing on rolling out new features.
  • Training and Documentation
    • Develop and communicate a schedule for future database releases/enhancements
    • Monitor user adoption rates and respond as needed (additional training sessions, communication, modifications, or other resources) to improve
    • Assist users with report design and management
  • Planning
    • Define, communicate, and manage a change management (release) process to develop and implement new applications and updates to existing applications
  • Process Discovery and Management
    • Work with various departments and end users to identify, document, and communicate standard business processes as they related to salesforce
    • Work with management to identify new and creative opportunities to leverage salesforce to support additional business processes or functions
  • Vendor Management
    • Manage outsourced Salesforce.com implementation partners as required
    • Manage ongoing relationship with Salesforce.com
    • Manage and work with our desktop support vendors.
    • Manage and work with our phone system provider.

 

Experience/Skills:

  • 2+ years administrator level experience with Salesforce.com.
  • Experience in integration and management of additional applications into the Salesforce.com platform.
  • Software & Marketing related project management experience.
  • Analytical, logical-thinking and problem solving skills.
  • Flexibility in work hours during implementation and testing.
  • Good communication skills: Verbal & Written.
  • HTML experience.
  • Project oriented and detailed.
  • Experience as a self-starter with a track record of quickly learning new skills.
  • Ability to handle multiple priorities and adjust to meet target deadlines.
  • Detail-oriented mindset and reliability to insure high quality of end product.
  • Strong analytical and problem solving skills.
  • Flexibility and adaptability to work alone or on teams.
  • Strong interpersonal skills with the ability to interact effectively with individuals at all levels of the organization.
  • Apex, Visualforce, and javascript are a plus.