Hello,

My office has recently downloaded the newest version of Salesforce for Outlook and unfortunately has caused several problems. It seems to download fine for Outlook 2007 but not Outlook 2010. The new version has caused several Outlooks to crash and needed to disable SalesForce for Outlook to open Outlook again. Users also can't login to Salesforce after they have downloaded the new version on to their outlook, I realize I need to enter in their security token in their Outlook but the Outlook 2010 is set up differently and I am unable to edit Salesforce options to enter in their security token. Another issue is it seems to disappear after I have downloaded it, several users open their email and Salesforce for Outlook is no longer on their Outlook. Please help!!!