Trying to standardize our greeting in all of our Email Templates used in responses, and we want to simply have a custom function that when added to an email template will look like:
Hi,
Thank you for contacting us.
The challenge with using the BR() tag is that it actually inserts as:
Hi,<br>Thank you for contacting us.<br>
Which obviously won't render properly in a text email.
I've tried adding in \r\n, \n, just adding a carriage return in my formula, but can't seem to get any of that to work. Also tried the following, but no luck.
("Hi," & '\n' & "Thank you for contacting us." & '\n')
Trying to standardize our greeting in all of our Email Templates used in responses, and we want to simply have a custom function that when added to an email template will look like:
Hi,
Thank you for contacting us.
The challenge with using the BR() tag is that it actually inserts as:
Hi,<br>Thank you for contacting us.<br>
Which obviously won't render properly in a text email.
I've tried adding in \r\n, \n, just adding a carriage return in my formula, but can't seem to get any of that to work. Also tried the following, but no luck.
("Hi," & '\n' & "Thank you for contacting us." & '\n')
