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I am the system admin for a non-profit and in charge of all things Salesforce. Unfortunately, I am not a developer (yet), but I need to fix a problem in our Salesforce 'backend'.

 

Right now all of our contacts automatically become "affiliated contacts" and this is problematic. As I understand it, we have an installed api package that has a trigger for this.

 

Do I need to upgrade this package? If so, how / where do I do that, and how do I avoid info being lost?

 

Thanks so much and sorry for my very limited knowledge of Salesforce!

 

Charlotte

I am the system admin for a non-profit and in charge of all things Salesforce. Unfortunately, I am not a developer (yet), but I need to fix a problem in our Salesforce 'backend'.

 

Right now all of our contacts automatically become "affiliated contacts" and this is problematic. As I understand it, we have an installed api package that has a trigger for this.

 

Do I need to upgrade this package? If so, how / where do I do that, and how do I avoid info being lost?

 

Thanks so much and sorry for my very limited knowledge of Salesforce!

 

Charlotte