Hello,

I have created an inbound email handler that processes XML email body. The email will be triggered by a third party application directly to Salesforce's email handler id. These emails are not being processed by Salesforce. However, Salesforce processes the email sent from my email account.

Also, I have my email domain and the third party app's email domain names in the Accept Email From setting.

I have set the failure scenario configuration as shown below:



I need help in finding out if the emails are actually being received by Salesforce.

-Vijay

Hello,

I have created an inbound email handler that processes XML email body. The email will be triggered by a third party application directly to Salesforce's email handler id. These emails are not being processed by Salesforce. However, Salesforce processes the email sent from my email account.

Also, I have my email domain and the third party app's email domain names in the Accept Email From setting.

I have set the failure scenario configuration as shown below:



I need help in finding out if the emails are actually being received by Salesforce.

-Vijay

Hello,

I have created an inbound email handler that processes XML email body. The email will be triggered by a third party application directly to Salesforce's email handler id. These emails are not being processed by Salesforce. However, Salesforce processes the email sent from my email account.

Also, I have my email domain and the third party app's email domain names in the Accept Email From setting.

I have set the failure scenario configuration as shown below:



I need help in finding out if the emails are actually being received by Salesforce.

-Vijay