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  • Kiran@13
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3 replies

(URGENT) how to create a dashboard for average number of cases closed per hour by each agent

I am not able to create a report on Avg NO.of cases that are closed by an agent in a day can any one suggest me on this

 

How to calculate the no of cases closed per hour in a day and find avereage ?

 

.thanks in advance

1 replies

To import all the contacts into salesforce from an LDAP server ?

can we import all the contacts into salesforce from an LDAP server?

Is there any apex code to pull contacts and addressbook from LDAP server and  push it  to contacts object in salesforce??

I have a requirement to get all the contacts from LDAP server  and  push it in Contacts object in salesforce is it possiable?
 
 
3 replies

(URGENT) how to create a dashboard for average number of cases closed per hour by each agent

I am not able to create a report on Avg NO.of cases that are closed by an agent in a day can any one suggest me on this

 

How to calculate the no of cases closed per hour in a day and find avereage ?

 

.thanks in advance

1 replies

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