Hi There,

I am developing a hosted Softphone UI that can be embedded in to Salesforce.com through Open CTI Integration. This softphone requires a token/key(as one of the OAuth2.0 authentication flows) to authenticate into CTI Application.

 

My question is, Is there any way to store the token inside Salesforce and pass to the Agent Softphone? So that Salesforce.com user need not key in the CTI key/token in to Softphone every time.

 

Thanks in advance,

Dhanasekaran

Hi All,

I am doing HTTP callout for getting the refresh token using connected app oAuth authentication in my apex class. This works perfectly fine in the org but when installing the managed package in another org its not working.

I am struggling to find out the root cause of the issue. Can anyone guide what could be the issue and how it can be fixed ??