Job title: Salesforce Developer / Business Analyst

Term: Permanent

Location: Chiswick Park, London

Responsible to: CFO

Salary: Circa £55k + Benefits

Start: ASAP

Purpose of the job: To provide ShipServ with business information by developing and maintaining Salesforce and inter-related products to suit the needs of the business.

ShipServ

ShipServ provides ship supply management technology and services to ship owners, ship managers and their suppliers. Over $2bn is transacted through the ShipServ procurement solution each year. With offices in London, New York, Copenhagen, Hong Kong & Manila ShipServ relies heavily on Salesforce to manage its data, measure the business, calculate commissions, provide financial data etc. so this is a key recruit for the business. Although reporting directly into Finance, this person will support the wider business and interact closely with Development, Support, Sales & Product managers.

Duties and responsibilities:

• Own the integrity of all Salesforce data, processes, dashboards, reports, inputs & outputs
• Act as Consultant & Project Manager to all senior managers to help build robust business processes
• Develop and maintain the Salesforce and related system databases
• Provide both regular and ad-hoc information to the business as and when required
• Create and maintain reports & dashboards to suit the needs of the business
• Develop Salesforce and related systems to suit the needs of the business in the future. This may include integrating the ERP & Financial systems
• Be the company’s Salesforce Guru, provide training where necessary and help people throughout the business utilize Salesforce to the maximum benefit of the business
• Any other tasks that would be reasonably expected with this role.

Skills:

• Must be an Expert Super user of Salesforce with a detailed knowledge of the Force.com platform. Must demonstrate experience of analytics, dashboards, reports, custom objects & fields.
• Experience of dealing with business stakeholders in a business analysis capacity
• Proficient in the use of Visualforce, Apex and Force.com to develop custom applications
• Experience of API integrations with other systems is an advantage
• Experience with designing business processes & workflows
• Knowledge and experience with data cleaning and data uploading
• Strong Excel skills including data mapping and use of advanced functions
• Experience setting up Financial Force & integrating with Salesforce is an advantage

Personal Traits:

• Confident Self-starter who can work independently with minimal supervision
• Very conscientious with a keen eye for detail
• Flexible and willing to do what it takes to meet the needs of the business
• Someone who will fit in with the rest of the team
• Willing to turn their hand to whatever is required of them

Send CV to scoxhead@shipserv.com