Hi,

I'm trying to create a publisher action in Opportunity to create a Case. I have followed all the instructions as per user guide including the troubleshooting, but it is still not showing on the opportunity page layout (even though I have dragged it on to the page layout). Any ideas on what else I'm missing?

Thanks.

Hi,

I'm trying to create a publisher action in Opportunity to create a Case. I have followed all the instructions as per user guide including the troubleshooting, but it is still not showing on the opportunity page layout (even though I have dragged it on to the page layout). Any ideas on what else I'm missing?

Thanks.