Displaying activity data in lead views
Users on my system use console to enter data and user a lead view at the top of the screen, and add comments in the add a new task.
They have asked that the comment (from new task) be added to the lead view at the top of the console screen.
However, although I can change the fields and criteria of the list view displayed I cannot add the data from the new task (specifically the comments).
Does anyone know how I can achieve this ?