hello, we have sf.com and five9. we are having difficuly getting Five9 data into sf.com. five9 provides a one way connection to get data into five9 from sf.com but not the other way around.

they do have a connector in their admin tool, but we were told that this connector tool does not support authenticaion, so we cannot send api requests because sf requires auth then passing a token. five9 is recommending that we put middleware to recive the five9 requets and forward onto sf.com

the question is: is there anyone out there that has successfully sent data into sf.com from five9? if so, how? can we speak?

We are willing to engage a consulting partner to do so.