>I am getting my small firm up to speed on Salesforce, but am hoping >for a quick tutorial on pocketsoap to allow me to fully integrate my >Entourage with my salesforce activites. I have downloaded maildrop, >and it seems to work fine (although I occasionally get a 'malformed >search' message - perhaps because the contact is not in salesforce?). > >I am running Mac OS 10.4.9, and entourage 2004 11.3.3. > >Specific questions: > >What is the differences between outlook addition and what I will get >with pocketsoap? > >I read that the information was all 2 way. How much info will move >from Salesforce into my Entourage program? Is this all contacts, >calendar and emails? My entourage already is very large (over 3GB) and >occasionally freezes up. > >Is there a way to mark records private vs business? > >Will installing pocketsoap effect my ability to sync my Entourage with >my Palm Treo? > >I am excited to fully integrate my activities with Salesforce, but I >am concerned about what might happen to my Entourage when i first do >the download and the sync. I will do a backup first, but any >reassurances or tips would be appreciated. > >Thanks for your help. >Andy
Since I downloaded and installed the Maildrop application into my Entourage, I have been unable to sync my Entourage with my Treo (it takes forever and then fails). I get the following error in my Hotsync Manager log:
The handheld is out of internal memory synchronization failed Entourage Conduit synchronization failed “Entourage Conduit” failed (error = #16404)
I am not sure if the Entourage conduit now tries to sync all salesforce contacts (which would lead quickly to a memory overload), or if there is another problem. Syncing with my Treo is very important to me, so any thoughts on how to fix this problem (including uninstalling Maildrop until a new version comes out) would be greatly appreciated.
>I am getting my small firm up to speed on Salesforce, but am hoping >for a quick tutorial on pocketsoap to allow me to fully integrate my >Entourage with my salesforce activites. I have downloaded maildrop, >and it seems to work fine (although I occasionally get a 'malformed >search' message - perhaps because the contact is not in salesforce?). > >I am running Mac OS 10.4.9, and entourage 2004 11.3.3. > >Specific questions: > >What is the differences between outlook addition and what I will get >with pocketsoap? > >I read that the information was all 2 way. How much info will move >from Salesforce into my Entourage program? Is this all contacts, >calendar and emails? My entourage already is very large (over 3GB) and >occasionally freezes up. > >Is there a way to mark records private vs business? > >Will installing pocketsoap effect my ability to sync my Entourage with >my Palm Treo? > >I am excited to fully integrate my activities with Salesforce, but I >am concerned about what might happen to my Entourage when i first do >the download and the sync. I will do a backup first, but any >reassurances or tips would be appreciated. > >Thanks for your help. >Andy
