Hi

Hope you are doing good!

I need some help with 'campaign management'. Is there a way around to automatically capture (rather than manually update) the 'campaign member status' ie whether 'sent' or 'responded' based on the mass mail targeted at the campaign members?

What we are doing right now is that we are first defining the campaign and campaign members for the leads. Then we are using the 'mass mail leads' feature to launch a specific mail to this group. And at the moment, once some prospect replies to the mail shot, we have to manually update the 'campaign member status' to 'responded'. This is where we need help to know if there's any way of doing this in an automated fashion.

Even if there's some new approach altogether to launching the campaign and mass mail that helps us automate this, it would be highly useful.

Please help.