Hello Guys,

I am trying to integrate my application with salesforce CTI ( Computer Telephony Integration). 
I am reserching related articales for that. It will be greate help if anyone can post a best for this.

Also, Can anybody tell me it salesforce CTI works with only users having Service cloud licenses.

Thanks
Utkarsh

Hello Guys,

I am trying to integrate my application with salesforce CTI ( Computer Telephony Integration). 
I am reserching related articales for that. It will be greate help if anyone can post a best for this.

Also, Can anybody tell me it salesforce CTI works with only users having Service cloud licenses.

Thanks
Utkarsh