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  • Carol Matsumura
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4 replies

Trigger to update one field on a case coming from web-to-case

I would like to create a Trigger for new cases being created by web-to-case

My goal is to update the County__c custom field on cases
Only when case RecordTypeName = 'BLNC' and CaseOrigin = 'Web'
 
Should I use a before or after insert for this?
3 replies

Trailhead-Wave Desktop Exploration: Cannot access analytics in my dev org

I am working on the Wave Desktop Exploration badge and already created the special dev org to complete the challenges. I've logged in to this org, but cannot change to the analytics app to complete the modules...my screen goes blank. Please advise.
4 replies

Trigger to update one field on a case coming from web-to-case

I would like to create a Trigger for new cases being created by web-to-case

My goal is to update the County__c custom field on cases
Only when case RecordTypeName = 'BLNC' and CaseOrigin = 'Web'
 
Should I use a before or after insert for this?