I would like to be able to send a reply to customers automatically after a certain period of time inviting them to fill out an NPS survey. I have been unable to figure out a way of triggering an outbound social post reply to customers. Does anyone know if it is possible to send a SocialPost via apex rather than immediately via the Social Published Action?
 

I would like to be able to send a reply to customers automatically after a certain period of time inviting them to fill out an NPS survey. I have been unable to figure out a way of triggering an outbound social post reply to customers. Does anyone know if it is possible to send a SocialPost via apex rather than immediately via the Social Published Action?