Hi,

I want to change a case status, but every time I change it, the Owner field changes as well. Even trying to change Owner back to its previous value won't work.

I suspect this is done by a trigger in the backend side, but I can change the Status through the web interface and I don't see this behaviour.

Thanks in advance.

Hi,

I want to change a case status, but every time I change it, the Owner field changes as well. Even trying to change Owner back to its previous value won't work.

I suspect this is done by a trigger in the backend side, but I can change the Status through the web interface and I don't see this behaviour.

Thanks in advance.