a regional group for my company have outlook synch issues. We have deleted the DB folder, made sure the machines have the correct/reinstalled current SF for outlook.
However, the problem keeps coming back after a days.
I checked the log and it is always this meesage Sfdc.Server.SfdcServerCreateUpdateException: You cannot modify the start date of a recurrence series that has already started.: Start Date
Identifier: (GMT-03:00) Atlantic Daylight Time (America/Halifax). Windows Offset: -03:00:00. Windows Identifier: Atlantic Standard Time. Is Windows Daylight Savings: True 2014-05-12 14:46:09,461 INFO [Event] *********** Starting Sync *********** 2014-05-12 14:46:09,476 INFO [Sync] Direction:Sync Conflict Setting:SFDCWins 2014-05-12 14:46:09,492 INFO [Event]SyncEngine status changed to GettingSalesforceChanges 2014-05-12 14:46:09,586 INFO [Event]SyncEngine Status: received 0 creates, 0 updates, 0 deletes, and 0 errors from Sfdc Sync Connector 2014-05-12 14:46:09,601 INFO [Event]SyncEngine status changed to GettingOutlookChanges 2014-05-12 14:46:11,242 INFO [Event]SyncEngine Status: received 0 creates, 1 updates, 0 deletes, 0 unmapped items, and 0 errors from Outlook Sync Connector 2014-05-12 14:46:11,289 INFO [Event]SyncEngine status changed to Matching 2014-05-12 14:46:11,336 INFO [Event]SyncEngine status changed to DoingConflictDetection 2014-05-12 14:46:11,367 INFO [Event]SyncEngine status changed to ApplyingSalesforceChanges 2014-05-12 14:46:11,382 INFO [Event] Applying changes to Salesforce: 0 creates, 1 updates, 0 deletes 2014-05-12 14:46:11,742 ERROR [Event] Update to SFDC gave error(s) Sfdc.Server.SfdcServerCreateUpdateException: You cannot modify the start date of a recurrence series that has already started.: Start Date for Outlook record Canceled: PCD HR & DA Quarterly Calls 2014-05-12 14:46:11,804 INFO [Event]SyncEngine status changed to ApplyingOutlookChanges 2014-05-12 14:46:11,820 INFO [Event]Applying changes to Outlook: 0 creates, 0 updates, 0 deletes 2014-05-12 14:46:11,836 INFO [Event]SyncEngine status changed to Finished 2014-05-12 14:46:12,054 INFO [Event] *********** Finished Sync ***********
a regional group for my company have outlook synch issues. We have deleted the DB folder, made sure the machines have the correct/reinstalled current SF for outlook.
However, the problem keeps coming back after a days.
I checked the log and it is always this meesage Sfdc.Server.SfdcServerCreateUpdateException: You cannot modify the start date of a recurrence series that has already started.: Start Date
Identifier: (GMT-03:00) Atlantic Daylight Time (America/Halifax). Windows Offset: -03:00:00. Windows Identifier: Atlantic Standard Time. Is Windows Daylight Savings: True 2014-05-12 14:46:09,461 INFO [Event] *********** Starting Sync *********** 2014-05-12 14:46:09,476 INFO [Sync] Direction:Sync Conflict Setting:SFDCWins 2014-05-12 14:46:09,492 INFO [Event]SyncEngine status changed to GettingSalesforceChanges 2014-05-12 14:46:09,586 INFO [Event]SyncEngine Status: received 0 creates, 0 updates, 0 deletes, and 0 errors from Sfdc Sync Connector 2014-05-12 14:46:09,601 INFO [Event]SyncEngine status changed to GettingOutlookChanges 2014-05-12 14:46:11,242 INFO [Event]SyncEngine Status: received 0 creates, 1 updates, 0 deletes, 0 unmapped items, and 0 errors from Outlook Sync Connector 2014-05-12 14:46:11,289 INFO [Event]SyncEngine status changed to Matching 2014-05-12 14:46:11,336 INFO [Event]SyncEngine status changed to DoingConflictDetection 2014-05-12 14:46:11,367 INFO [Event]SyncEngine status changed to ApplyingSalesforceChanges 2014-05-12 14:46:11,382 INFO [Event] Applying changes to Salesforce: 0 creates, 1 updates, 0 deletes 2014-05-12 14:46:11,742 ERROR [Event] Update to SFDC gave error(s) Sfdc.Server.SfdcServerCreateUpdateException: You cannot modify the start date of a recurrence series that has already started.: Start Date for Outlook record Canceled: PCD HR & DA Quarterly Calls 2014-05-12 14:46:11,804 INFO [Event]SyncEngine status changed to ApplyingOutlookChanges 2014-05-12 14:46:11,820 INFO [Event]Applying changes to Outlook: 0 creates, 0 updates, 0 deletes 2014-05-12 14:46:11,836 INFO [Event]SyncEngine status changed to Finished 2014-05-12 14:46:12,054 INFO [Event] *********** Finished Sync ***********
