Hello all.

I am stumped. I have set up a custom HTML email notification for people who register for our events. I hae placed the CSS styling in the head tag for the HTML and from the Email Template Preview window in SalesForce it looks perfect, but when I send a test email it comes into the inbox unformatted and with no styling.

What needs to be done to fix it? I've attched a screenshot of the two. You can see how its suppsed to look on the left from the view in SF. on the right is the test view in outlook.

I'm new to this stuff - so lamens terms would be great!

Hello all.

I am stumped. I have set up a custom HTML email notification for people who register for our events. I hae placed the CSS styling in the head tag for the HTML and from the Email Template Preview window in SalesForce it looks perfect, but when I send a test email it comes into the inbox unformatted and with no styling.

What needs to be done to fix it? I've attched a screenshot of the two. You can see how its suppsed to look on the left from the view in SF. on the right is the test view in outlook.

I'm new to this stuff - so lamens terms would be great!