• Mike Conrady
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My company has the self-service portal activated.
Under Setup >> App Setup >> Customize >> Self Service, there are three entries:
Public Solutions
Web-to-Case
Self-Service Portal

However, in my dev sanbox, I see only the first two options, and I cannot find a way to enable the Self-Service portal.  Every document or post that I've found that tells how to do this seems dated - the options suggested are not there or don't work.  I feel I must be missing something simple, but I cannot find it. 

I need to activate this to test changes in our company web site that exposes the Salesforce self-service portal to our customers.
My company has the self-service portal activated.
Under Setup >> App Setup >> Customize >> Self Service, there are three entries:
Public Solutions
Web-to-Case
Self-Service Portal

However, in my dev sanbox, I see only the first two options, and I cannot find a way to enable the Self-Service portal.  Every document or post that I've found that tells how to do this seems dated - the options suggested are not there or don't work.  I feel I must be missing something simple, but I cannot find it. 

I need to activate this to test changes in our company web site that exposes the Salesforce self-service portal to our customers.
My company has the self-service portal activated.
Under Setup >> App Setup >> Customize >> Self Service, there are three entries:
Public Solutions
Web-to-Case
Self-Service Portal

However, in my dev sanbox, I see only the first two options, and I cannot find a way to enable the Self-Service portal.  Every document or post that I've found that tells how to do this seems dated - the options suggested are not there or don't work.  I feel I must be missing something simple, but I cannot find it. 

I need to activate this to test changes in our company web site that exposes the Salesforce self-service portal to our customers.