An exciting opportunity exists at Iraq and Afghanistan Veterans of America (IAVA), the leading nonprofit dedicated to serving our nation’s heroes and their families.

Our Salesforce team is growing and we are seeking a dynamic, hard-working Salesforce Specialist to bring on board. This position will have a unique opportunity to use their Salesforce skills and talents in innovative and exciting ways for a terrific cause.

The ideal candidate is skilled, dedicated, thoughtful, hard-working, detail-oriented, collaborative, and always hungry to exceed expectations. The Salesforce Specialist will assist in improving how IAVA utilizes Salesforce from fully leveraging the standard functionality and tools, to custom solutions like our policy engine, to the ground-breaking new MyIAVA.

The Salesforce Specialist reports to the Chief Digital Products Officer

For more information please visit http://iava.org/careers/#SALESP

An exciting opportunity exists at Iraq and Afghanistan Veterans of America (IAVA), the leading nonprofit dedicated to serving our nation’s heroes and their families.

Our Salesforce team is growing and we are seeking a dynamic, hard-working Salesforce Specialist to bring on board. This position will have a unique opportunity to use their Salesforce skills and talents in innovative and exciting ways for a terrific cause.

The ideal candidate is skilled, dedicated, thoughtful, hard-working, detail-oriented, collaborative, and always hungry to exceed expectations. The Salesforce Specialist will assist in improving how IAVA utilizes Salesforce from fully leveraging the standard functionality and tools, to custom solutions like our policy engine, to the ground-breaking new MyIAVA.

The Salesforce Specialist reports to the Chief Digital Products Officer.

KEY RESPONSIBILITIES: 
TECHNICAL

Develop fields, objects, validation rules, triggers, approval processes, and custom code to address and improve new and existing business needs;
Update and maintain IAVA’s Salesforce user role/profile hierarchy in order for maximum compatibility with existing business processes and security requirements;
Data cleanup and maintenance using tools such as Demand Tools and Data Loader;
Drive the migration of any and all data currently residing in legacy systems and/or otherwise obsolete data sources (e.g. spreadsheets) in to Salesforce.

TRAINING AND ADOPTION

Support staff to define needs and show them how to get what they’re looking for out of Salesforce;
Manage system and data integrity by establishing end-user best practices, leveraging administrative tools and employing regressions testing.

PROJECT OWNERSHIP

Execute various deep-dive technical projects overseen by the Chief Technology Officer, sometimes working collaboratively, sometimes autonomously – examples include data cleanup, managing a new third-party software integration or composing documentations;
Engage in strategic thinking and planning about processes, vision, and improvements;
Other duties as assigned.

EXPERIENCE AND EDUCATION


2+ years of hands on salesforce.com experience;
Bachelors degree required, preferable in computer science or information systems;
Advanced degree computer science or information systems a plus ;
Salesforce.com Administrator Certification preferred;
Direct experience supporting end-users;
Excellent Microsoft Excel, Windows/Mac OSX, and Google Apps skills;
Experience with any of the following a plus: ExactTarget, FormAssembly, Conga Composer, Geopointe, Nonprofit Starter Pack;
Experience managing vendors/partners to develop software applications externally;
Background working in or with the non-profit sector.

TRAITS

Precision and quality focused;
Methodological, detail oriented, able to be careful and considerate under pressure;
Ability to meet deadlines, handle and prioritize multiple simultaneous requests, manage laterally and upwards, all with a professional and courteous attitude;
Ability to provide instruction to audiences of varying technical ability;
Excellent presentation and communication skills, both written and oral;
Comfortable working in a small, collaborative team environment;
Approachable and respectful;
A breadth and depth of knowledge and interest in the history and future of database management, cloud computing and web development;
High energy and passion for IAVA’s mission.

Start Date: Immediate

Application Deadline: Rolling

Salary and Benefits: Salary is commensurate with experience. IAVA provides comprehensive health and dental coverage, access to vision benefits, a Flexible Spending Account, Transportation Savings Account and a 403(b) retirement plan, in addition to thirty Paid Time Off days per year.

To Apply: Please complete our online application at www.iava.org/careers-iava.

Include a cover letter that concisely explains how your experience could be applied to IAVA. Applications without a cover letter will not be considered. No phone calls, please.

IAVA is an equal opportunity employer; VETERANS OF THE CONFLICTS IN IRAQ AND AFGHANISTAN ARE HIGHLY ENCOURAGED TO APPLY.

To learn more about IAVA’s history, mission and model, click here.

An exciting opportunity exists at Iraq and Afghanistan Veterans of America (IAVA), the leading nonprofit dedicated to serving our nation’s heroes and their families.

Our Salesforce team is growing and we are seeking a dynamic, hard-working Salesforce Specialist to bring on board. This position will have a unique opportunity to use their Salesforce skills and talents in innovative and exciting ways for a terrific cause.

The ideal candidate is skilled, dedicated, thoughtful, hard-working, detail-oriented, collaborative, and always hungry to exceed expectations. The Salesforce Specialist will assist in improving how IAVA utilizes Salesforce from fully leveraging the standard functionality and tools, to custom solutions like our policy engine, to the ground-breaking new MyIAVA.

The Salesforce Specialist reports to the Chief Digital Products Officer.

KEY RESPONSIBILITIES: 
TECHNICAL

Develop fields, objects, validation rules, triggers, approval processes, and custom code to address and improve new and existing business needs;
Update and maintain IAVA’s Salesforce user role/profile hierarchy in order for maximum compatibility with existing business processes and security requirements;
Data cleanup and maintenance using tools such as Demand Tools and Data Loader;
Drive the migration of any and all data currently residing in legacy systems and/or otherwise obsolete data sources (e.g. spreadsheets) in to Salesforce.

TRAINING AND ADOPTION

Support staff to define needs and show them how to get what they’re looking for out of Salesforce;
Manage system and data integrity by establishing end-user best practices, leveraging administrative tools and employing regressions testing.

PROJECT OWNERSHIP

Execute various deep-dive technical projects overseen by the Chief Technology Officer, sometimes working collaboratively, sometimes autonomously – examples include data cleanup, managing a new third-party software integration or composing documentations;
Engage in strategic thinking and planning about processes, vision, and improvements;
Other duties as assigned.

EXPERIENCE AND EDUCATION


2+ years of hands on salesforce.com experience;
Bachelors degree required, preferable in computer science or information systems;
Advanced degree computer science or information systems a plus ;
Salesforce.com Administrator Certification preferred;
Direct experience supporting end-users;
Excellent Microsoft Excel, Windows/Mac OSX, and Google Apps skills;
Experience with any of the following a plus: ExactTarget, FormAssembly, Conga Composer, Geopointe, Nonprofit Starter Pack;
Experience managing vendors/partners to develop software applications externally;
Background working in or with the non-profit sector.

TRAITS

Precision and quality focused;
Methodological, detail oriented, able to be careful and considerate under pressure;
Ability to meet deadlines, handle and prioritize multiple simultaneous requests, manage laterally and upwards, all with a professional and courteous attitude;
Ability to provide instruction to audiences of varying technical ability;
Excellent presentation and communication skills, both written and oral;
Comfortable working in a small, collaborative team environment;
Approachable and respectful;
A breadth and depth of knowledge and interest in the history and future of database management, cloud computing and web development;
High energy and passion for IAVA’s mission.

Start Date: Immediate

Application Deadline: Rolling

Salary and Benefits: Salary is commensurate with experience. IAVA provides comprehensive health and dental coverage, access to vision benefits, a Flexible Spending Account, Transportation Savings Account and a 403(b) retirement plan, in addition to thirty Paid Time Off days per year.

To Apply: Please complete our online application at www.iava.org/careers-iava.

Include a cover letter that concisely explains how your experience could be applied to IAVA. Applications without a cover letter will not be considered. No phone calls, please.

IAVA is an equal opportunity employer; VETERANS OF THE CONFLICTS IN IRAQ AND AFGHANISTAN ARE HIGHLY ENCOURAGED TO APPLY.

To learn more about IAVA’s history, mission and model, click here.

An exciting opportunity exists at Iraq and Afghanistan Veterans of America (IAVA), the leading nonprofit dedicated to serving our nation’s heroes and their families.

Our Salesforce team is growing and we are seeking a dynamic, hard-working Salesforce Specialist to bring on board. This position will have a unique opportunity to use their Salesforce skills and talents in innovative and exciting ways for a terrific cause.

The ideal candidate is skilled, dedicated, thoughtful, hard-working, detail-oriented, collaborative, and always hungry to exceed expectations. The Salesforce Specialist will assist in improving how IAVA utilizes Salesforce from fully leveraging the standard functionality and tools, to custom solutions like our policy engine, to the ground-breaking new MyIAVA.

The Salesforce Specialist reports to the Chief Digital Products Officer.

KEY RESPONSIBILITIES: 
TECHNICAL

Develop fields, objects, validation rules, triggers, approval processes, and custom code to address and improve new and existing business needs;
Update and maintain IAVA’s Salesforce user role/profile hierarchy in order for maximum compatibility with existing business processes and security requirements;
Data cleanup and maintenance using tools such as Demand Tools and Data Loader;
Drive the migration of any and all data currently residing in legacy systems and/or otherwise obsolete data sources (e.g. spreadsheets) in to Salesforce.

TRAINING AND ADOPTION

Support staff to define needs and show them how to get what they’re looking for out of Salesforce;
Manage system and data integrity by establishing end-user best practices, leveraging administrative tools and employing regressions testing.

PROJECT OWNERSHIP

Execute various deep-dive technical projects overseen by the Chief Technology Officer, sometimes working collaboratively, sometimes autonomously – examples include data cleanup, managing a new third-party software integration or composing documentations;
Engage in strategic thinking and planning about processes, vision, and improvements;
Other duties as assigned.

EXPERIENCE AND EDUCATION


2+ years of hands on salesforce.com experience;
Bachelors degree required, preferable in computer science or information systems;
Advanced degree computer science or information systems a plus ;
Salesforce.com Administrator Certification preferred;
Direct experience supporting end-users;
Excellent Microsoft Excel, Windows/Mac OSX, and Google Apps skills;
Experience with any of the following a plus: ExactTarget, FormAssembly, Conga Composer, Geopointe, Nonprofit Starter Pack;
Experience managing vendors/partners to develop software applications externally;
Background working in or with the non-profit sector.

TRAITS

Precision and quality focused;
Methodological, detail oriented, able to be careful and considerate under pressure;
Ability to meet deadlines, handle and prioritize multiple simultaneous requests, manage laterally and upwards, all with a professional and courteous attitude;
Ability to provide instruction to audiences of varying technical ability;
Excellent presentation and communication skills, both written and oral;
Comfortable working in a small, collaborative team environment;
Approachable and respectful;
A breadth and depth of knowledge and interest in the history and future of database management, cloud computing and web development;
High energy and passion for IAVA’s mission.

Start Date: Immediate

Application Deadline: Rolling

Salary and Benefits: Salary is commensurate with experience. IAVA provides comprehensive health and dental coverage, access to vision benefits, a Flexible Spending Account, Transportation Savings Account and a 403(b) retirement plan, in addition to thirty Paid Time Off days per year.

To Apply: Please complete our online application at www.iava.org/careers-iava.

Include a cover letter that concisely explains how your experience could be applied to IAVA. Applications without a cover letter will not be considered. No phone calls, please.

IAVA is an equal opportunity employer; VETERANS OF THE CONFLICTS IN IRAQ AND AFGHANISTAN ARE HIGHLY ENCOURAGED TO APPLY.

To learn more about IAVA’s history, mission and model, click here.