I'm trying to complete the 2nd challenge in the App Customization Specialist superbadge and am getting the following error when checking the challenge.

Challenge Not yet complete... here's what's wrong: 
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: TSRHXPFD

This is a new DE that was created for this Superbadge. The first challenge was successful.

Any ideas?  Thanks!

I'm working on the "Prep for Einstein Bots" unit in Trailhead and after running through the steps get the following error during the Verification:

Step not yet complete... here's what's wrong:
We can't find a Live Agent license. Make sure you ran the setup flow.

However, when I look at the Company Info for the playground I'm using, there are Live Agent licenses active. I've created a  couple of different playgrounds in case there was a problem with the playground, but it doesn't appear to be the case.

Any thoughts or ideas?

I'm trying to complete the 2nd challenge in the App Customization Specialist superbadge and am getting the following error when checking the challenge.

Challenge Not yet complete... here's what's wrong: 
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: TSRHXPFD

This is a new DE that was created for this Superbadge. The first challenge was successful.

Any ideas?  Thanks!

I'm working on the "Prep for Einstein Bots" unit in Trailhead and after running through the steps get the following error during the Verification:

Step not yet complete... here's what's wrong:
We can't find a Live Agent license. Make sure you ran the setup flow.

However, when I look at the Company Info for the playground I'm using, there are Live Agent licenses active. I've created a  couple of different playgrounds in case there was a problem with the playground, but it doesn't appear to be the case.

Any thoughts or ideas?