Does anyone have any starting points on how or where I can modify the Marketing Cloud Opt Out page?  We would like to change some of the text at the minimum.

Service cloud web to case and email to case. Customers will sometimes send full credit card data.  This is then stored on sfdc and is a compliance issue.  Has anyone built a solution to remedy this?

Hello.  I am creating a delegated admin group to manage user creationg.  When they try to re-set a user password they are getting insufficient privlidge error.  Is there a way to give this priv?

We are experiencing an issue where transcripts are not being saved to our salesforce org.  The chat functionality is working, but when the chat ends, the transcript is not appearing in the case related list.  This was working before 2/29, but just stopped working on all chat cases.  We do have a trigger on the chat transcript object and on the same day the chat transcripts stop being created we were getting a Apex error email 

Subject: Developer script exception from xxxxxx : LiveChatTranscriptTrigger : LiveChatTranscriptTrigger: execution of AfterInsert caused by: System.QueryException: Non-selective query against large object type (more than 100000 rows). Consider an indexed filter or contact salesforce.com about custom indexing. Even if a field is indexed a filter might still not be selective when: 1. The filter value includes null (for instance binding with a list that contains null) 2. Data skew exists whereby the number of matching rows is very large (for instance, filtering for a particular foreign key value that occurs many times) Trigger.LiveChatTranscriptTrigger: line 20, column 1

 

We are experiencing an issue where transcripts are not being saved to our salesforce org.  The chat functionality is working, but when the chat ends, the transcript is not appearing in the case related list.  This was working before 2/29, but just stopped working on all chat cases.  We do have a trigger on the chat transcript object and on the same day the chat transcripts stop being created we were getting a Apex error email 

Subject: Developer script exception from xxxxxx : LiveChatTranscriptTrigger : LiveChatTranscriptTrigger: execution of AfterInsert caused by: System.QueryException: Non-selective query against large object type (more than 100000 rows). Consider an indexed filter or contact salesforce.com about custom indexing. Even if a field is indexed a filter might still not be selective when: 1. The filter value includes null (for instance binding with a list that contains null) 2. Data skew exists whereby the number of matching rows is very large (for instance, filtering for a particular foreign key value that occurs many times) Trigger.LiveChatTranscriptTrigger: line 20, column 1