Hi 

I am trying to deactivate the users but the user is not part of escalationa and assaignment rules but still getting the below error. Please help me to deactivate the user.

You cannot deactivate a user who is receiving cases or notifications as part of your case assignment/escalation rules. <br/><br/>Click <a href="/ui/setup/Setup?setupid=Case">here</a> to view your case assignment / escalation rules. 

Thanks,

Hi there, I 'm trying to complete the "Automating Processes with the Lightning Process Builder" challenge in TrailHead but I get the following error :
Encountered unhandled fault when running process Update_contact_adress/
301240000004FXO exception by user/organization: 00D24000000JsNt/{4}

The flow failed to access the value for myVariable_current.Account.ShippingCountry because it hasn't been set or assigned.
caused by element : FlowRecordUpdate.myRule_1_A1
caused by: The flow failed to access the value for myVariable_current.Account.ShippingCountry because it hasn't been set or assigned.
Salesforce Error ID: 490660201-42718 (736882147)

Any idea what could be could wrong ?
 

Hey community,

I'm struggling with the logic of the task...

To complete this challenge, add a validation rule which will block the insertion of a contact if the contact is related to an account and has a mailing postal code (which has the API Name MailingPostalCode) different from the account's shipping postal code (which has the API Name ShippingPostalCode).Name the validation rule 'Contact must be in Account ZIP Code'.

A contact with a MailingPostalCode that has an account and does not match the associated Account ShippingPostalCode should return with a validation error and not be inserted.

The validation rule should ONLY apply to contact records with an associated account. Contact records with no associated parent account can be added with any MailingPostalCode value. (Hint: you can use the ISBLANK function for this check)

Here is what I got so far:

AND(
 NOT(ISBLANK(MailingPostalCode)),
 MailingPostalCode  <>  Account.ShippingPostalCode )

I THINK I know how to see if the contact mailing zip is not the same as the account shipping zip, and only if the is not blank.

The part I am stuck on is if the "Contact records with no associated parent account can be added with any MaiilingPostalCode value"...

I don't know what to do with that.

Also, I am now getting the error message when I recheck challenge:

Challenge not yet complete... here's what's wrong: 
There was an unexpected error in your org which is preventing this assessment check from completing: System.DmlException: Insert failed. First exception on row 0; first error: FIELD_CUSTOM_VALIDATION_EXCEPTION, Contact_must_be_in_Account_ZIP_Code: [] 

Double help, please.