I am having a problem that really should not be this hard to figure out. I've created custom Actions for Log a Call on the Asset object and added them to the page layout and they show up as expected. I did the same thing for Cases and the Action is not visible. The only difference between Assets and Cases is that I'm using Record Types on the Case Object. I'm not sure that it's a permission issue since I'm testing with the System Administrator account.

I am having a problem that really should not be this hard to figure out. I've created custom Actions for Log a Call on the Asset object and added them to the page layout and they show up as expected. I did the same thing for Cases and the Action is not visible. The only difference between Assets and Cases is that I'm using Record Types on the Case Object. I'm not sure that it's a permission issue since I'm testing with the System Administrator account.