• Tom Jarvela
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I am experiencing some email deliverability issues and am wondering if anybody has seen similar behavior.

Email 1:
We have a VF template email being sent via apex that User A is receiving.

Email 2:
We have a flow email being triggered via a flow that User A is NOT receiving and is being sent to Spam.

This is happening to several users in our org. 


The email provider is saying that the email is being 'content blocked'

I'm doing tests on the email content itself. In scenario 2 I've stripped the email down to barebones text and am awaiting feedback from the user to see whether or not they received it. I'm not hopefuly based on previous tests.

Question: Has anybody ever seen this behavior that the mechanism for the send of the email(specifically from flow) has caused an email to be directed to Spam?

Thanks!

Tom