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  • Elaine Smith 2
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4 replies

Cannot get Sample Console to display in App Menu

Hi There,
I am following the instructions directly but I am unable to get this part to work. Under section "Add the Service Cloud User License to Users" step 3 was already done when I got there.

Then at step 6 I'm not sure what I am supposed to tick because my list looks different from the picture - service cloud not present for example.

If I select all to be visable, I get an error to say I have exceeded the max number of apps.

Please help!

Thanks,
Elaine.
4 replies

Cannot get Sample Console to display in App Menu

Hi There,
I am following the instructions directly but I am unable to get this part to work. Under section "Add the Service Cloud User License to Users" step 3 was already done when I got there.

Then at step 6 I'm not sure what I am supposed to tick because my list looks different from the picture - service cloud not present for example.

If I select all to be visable, I get an error to say I have exceeded the max number of apps.

Please help!

Thanks,
Elaine.