- saai.gane@salesforce.com
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Getting errors HTML Body : data value too large error in lightning
When trying to forward an email from Case in lightning console. Looks like the case description length is already set to maximum. The same is working fine in classic.
Any ideas how to get a proper error message instead of this HTML errors
- saai.gane@salesforce.com
- October 24, 2018
- Like
- 0
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Using Live agent in Communities
- saai.gane@salesforce.com
- November 14, 2017
- Like
- 0
- Continue reading or reply
Salesforce maintenance exam
- saai.gane@salesforce.com
- August 04, 2014
- Like
- 0
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Access Dashboard but not reports
Hi,
I am able to access a dashboard and see the details.
But when I click on the dashboard to see the report I am getting the foll error
"You do not have the level of access necessary to perform the operation you requested"
I cheked I have the necessary Permission sets, Public groups, Objects and Field level access.
But still I am getting the above error. Please check and let me know.
Regards,
Sai
- saai.gane@salesforce.com
- October 30, 2013
- Like
- 1
- Continue reading or reply
Email to case CC field should be populated in the case CC field
Hi,
When I use to send a mail with my colleague in CC. I am getting the response mail when a comment is added and the CC person is not receiving the mail.
Because the CC persons in the case are different not from the original mail.
Please let me know how can I enable the same CC person in Case CC field so that he also receives the notification.
Regards,
Sai
- saai.gane@salesforce.com
- October 28, 2013
- Like
- 0
- Continue reading or reply
Access for Standard button
Hi,
I need to have a button in my case list view page such that by selecting some cases and clicking on that button will change the status to cancelled.
When I checked there was already a functionality in salesforce like Standard buttons.
You can go to Setup-->Cases--->Search Layouts--->Case List View where you can find the standard buttons.
I enabled the 'Change Status' checkbox and now the button is visible for me as I am a System admin but not for others.
Can you please tell me how to make this available for other profile users.
Regards,
Sai
- saai.gane@salesforce.com
- October 23, 2013
- Like
- 0
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Email to case - Mail with empty body creates lot of html codes in case comment field
I am using standard email to case functionality.
When I try to send mail to the respective mail address with a proper subject line and empty body then the case is created but HTML codes are displayed in place of the case comment.
Please guide me is this salesforce bug
- saai.gane@salesforce.com
- October 22, 2013
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- 0
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Guidance in report
Hi,
I have created a summary report where I have grouped the values based on Account name.
The main requirement is to find the precentage of accounts which have used atleast one case
Here when I am trying to group using accounts so that my report will look like
Account name(XXXX)(2 records)
Case number Case used
YYYYY 1
YYYYY 1
Account name(ZZZZ)(2 records)
Case number Case used
AAAAA 1
AAAAA 1
Now two account have used atleast 1 case. There may be accounts without using cases also. In that case how can I get the number of accounts those who used a single case.
if 2 among 3 accounts used cases then I need a percentage 2/3 = 66.67%
How to make this possible?
Regards,
Sai
- saai.gane@salesforce.com
- October 21, 2013
- Like
- 0
- Continue reading or reply
Dashboard on requirements (completed and open) per Quarter
In our application we are tracking the works with Requirement application.
I need to create a dashboard which shows the number of requirements completed as well as open per quarter.
For example if a requirement is created in Q1 and resolved in Q1 then the count should be added in completed.
If the requirement created in Q1 and resolved in Q3 then count should be added in open in Q1 and completed in Q3.
Please guide me how to do this?
- saai.gane@salesforce.com
- October 20, 2013
- Like
- 0
- Continue reading or reply
Access Dashboard but not reports
Hi,
I am able to access a dashboard and see the details.
But when I click on the dashboard to see the report I am getting the foll error
"You do not have the level of access necessary to perform the operation you requested"
I cheked I have the necessary Permission sets, Public groups, Objects and Field level access.
But still I am getting the above error. Please check and let me know.
Regards,
Sai
- saai.gane@salesforce.com
- October 30, 2013
- Like
- 1
- Continue reading or reply
Getting errors HTML Body : data value too large error in lightning
When trying to forward an email from Case in lightning console. Looks like the case description length is already set to maximum. The same is working fine in classic.
Any ideas how to get a proper error message instead of this HTML errors
- saai.gane@salesforce.com
- October 24, 2018
- Like
- 0
- Continue reading or reply
Using Live agent in Communities
- saai.gane@salesforce.com
- November 14, 2017
- Like
- 0
- Continue reading or reply
Send chart image through Visualforce email
<apex:component access="global"> <apex:image value="https://instance.my.salesforce.com/servlet/servlet.ChartServer?[...]"> </apex:image> </apex:component>It's displayed perfectly in the Email Template HTML preview, but of course when sending the email, the image can't be referenced.
Any idea how to overcome this? Thank you!
- Tobias Hagge
- April 01, 2015
- Like
- 0
- Continue reading or reply
Email to case CC field should be populated in the case CC field
Hi,
When I use to send a mail with my colleague in CC. I am getting the response mail when a comment is added and the CC person is not receiving the mail.
Because the CC persons in the case are different not from the original mail.
Please let me know how can I enable the same CC person in Case CC field so that he also receives the notification.
Regards,
Sai
- saai.gane@salesforce.com
- October 28, 2013
- Like
- 0
- Continue reading or reply
Access for Standard button
Hi,
I need to have a button in my case list view page such that by selecting some cases and clicking on that button will change the status to cancelled.
When I checked there was already a functionality in salesforce like Standard buttons.
You can go to Setup-->Cases--->Search Layouts--->Case List View where you can find the standard buttons.
I enabled the 'Change Status' checkbox and now the button is visible for me as I am a System admin but not for others.
Can you please tell me how to make this available for other profile users.
Regards,
Sai
- saai.gane@salesforce.com
- October 23, 2013
- Like
- 0
- Continue reading or reply
Email to case - Mail with empty body creates lot of html codes in case comment field
I am using standard email to case functionality.
When I try to send mail to the respective mail address with a proper subject line and empty body then the case is created but HTML codes are displayed in place of the case comment.
Please guide me is this salesforce bug
- saai.gane@salesforce.com
- October 22, 2013
- Like
- 0
- Continue reading or reply
Dashboard on requirements (completed and open) per Quarter
In our application we are tracking the works with Requirement application.
I need to create a dashboard which shows the number of requirements completed as well as open per quarter.
For example if a requirement is created in Q1 and resolved in Q1 then the count should be added in completed.
If the requirement created in Q1 and resolved in Q3 then count should be added in open in Q1 and completed in Q3.
Please guide me how to do this?
- saai.gane@salesforce.com
- October 20, 2013
- Like
- 0
- Continue reading or reply