Hi,
What is the best way to offer this type of support functionality to users?
We are a Salesforce Partner and we have a number of clients using our app. We would like for those users to have the option to open a chat to get in contact with our support team.

Intercom recommendation:
"Ultimately the most important factor would be whether you're able to place a Javascript snippet on the page that can communicate with us and to send information and have the Messenger appear. "

Is that possible?

Thanks.
Emeric.

https://login.salesforce.com/17181/logo180.png
Failed to load resource: the server responded with a status of 404 (Not Found)

When I load a VF page of a open case, in the Javascript console, the first line of the output has this error. The instructions at the url says to contact support to fix the issue because the resource no longer exists.