• Hayat Ansari 7
  • 0 Points
  • Member since 2019

  • Chatter
  • 0
    Best Answers
  • 0
    Likes Received
  • 0
    Likes Given
  • 1
  • 2
In B2B, I am getting the below error message

ccrz.cc_util_Factory.cc_excn_FactoryException: Failed to create class with name  cc_apscc_PaymentProcessor.

Any help would be appreciated.


We have a Process Builder process on the Account object. The Action Group Criteria has Is changed for about a dozen different fields. If any of the conditions are met it calls a custom Apex class that makes a HTTP POST to our API endpoint. This works fine if users are manually changing these fields. 

We also have a different, existing process, that updates the Account whenever an Opportunity is Close Won. Most of these fields also appear on the Opportunity.

What we expected is for it to send a single POST if any of these conditions are met. What we get is that it sends 6 POSTs whenver the Opportunity is closed and the Account is updated.

Recursion - Allow process to evaluate a record multiple times in a single save operation? is not checked

What can we do to make it fire only once if any of the conditions are met?

Thank you for the help!
  • October 01, 2020
  • Like
  • 0

I am new to SFDC. I am in developer force and when I go to setup->develop->apex classes I don't see a "new" button to create a new apex class. Is there some config setting which i need to turn on for this?


I am the platform admin on the sfdc instance.