• JodieB
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Hi Everyone,

 

We're using custom address fields in Contacts and Accounts.  I've got a button to drag the address from the account through to contact page (which can then be edited).  This button called "Create Contact"  is on the account page (in contact related list) and used when users are creating a new contact for the account.  The trouble is while it works fine for me/system admin it keeps logging users out of Salesforce and then they can't get back in - their passwords are then not recognised.  Here is the button: 

 

https://cs2.salesforce.com/003/e?{!Contact.Contact_Address_Line_1__c}&00NR0000000WQS7={!Account.Address_Line_1__c}&00NR0000000WQJj&{!Contact.Contact_Address_Line_2__c}&00NR0000000WQT0={!Account.Address_Line_2__c}&00NR0000000WQJt&{!Contact.Contact_Address_Line_3__c}&00NR0000000WQT5={!Account.Address_Line_3__c}& 00NR0000000WQJu&{!Contact.Contact_Postal_City__c}&00NR0000000WQTF={!Account.Postal_City__c}&00NR0000000WQJp&{!Contact.Contact_Postal_State__c}&00NR0000000WQT6={!Account.Postal_State_Province__c}&00NR0000000WQJy&{!Contact.Contact_Postal_Zip_Code__c}&00NR0000000WQTP={!Account.Postal_ZIP_Code__c}&00NR0000000WQK3&{!Contact.Contact_Postal_Country__c}&00NR0000000WYcz={!Account.Postal_Country__c}&00NR0000000WYmP&{!Contact.Contact_Region__c}&00NR0000000WYnm={!Account.Region_1__c}&{!Contact.Phone}&con10={!Account.Phone}&acc10&{!Contact.Fax}&con11
={!Account.Fax}&acc11

 

I'm fairly new to this and have scanned through old posts and tried some of the suggestions but its nothing is working.  Does anyone know how to resolve this?

 

Thanks

 

Jodie

 

Does anyone know how I can replicate the "Copy Postal Address to Location AddressCompany Address" link on the "Company Address" section in Accounts.

 

The Salesforce standard address fields don't work well for us but this function is useful and I can't see how to put it in on custom address fields.

 

Thanks for your help

 

Jodie

  • April 07, 2009
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Hi Everyone,

 

I just spoke to premium support about this but they said they couldn't help and suggested I ask here.

 

In the cases section the email address and phone number are automatically populated from the contact details.  Does anyone know how I can get other fields to populate in this way.  For example on the Assets section how do I get the "Account name" on the contact page to feed through automatically along with the contact email address and phone number?

 

Thanks

 

Jodie

  • March 30, 2009
  • Like
  • 0

Hi Everyone,

 

We're using custom address fields in Contacts and Accounts.  I've got a button to drag the address from the account through to contact page (which can then be edited).  This button called "Create Contact"  is on the account page (in contact related list) and used when users are creating a new contact for the account.  The trouble is while it works fine for me/system admin it keeps logging users out of Salesforce and then they can't get back in - their passwords are then not recognised.  Here is the button: 

 

https://cs2.salesforce.com/003/e?{!Contact.Contact_Address_Line_1__c}&00NR0000000WQS7={!Account.Address_Line_1__c}&00NR0000000WQJj&{!Contact.Contact_Address_Line_2__c}&00NR0000000WQT0={!Account.Address_Line_2__c}&00NR0000000WQJt&{!Contact.Contact_Address_Line_3__c}&00NR0000000WQT5={!Account.Address_Line_3__c}& 00NR0000000WQJu&{!Contact.Contact_Postal_City__c}&00NR0000000WQTF={!Account.Postal_City__c}&00NR0000000WQJp&{!Contact.Contact_Postal_State__c}&00NR0000000WQT6={!Account.Postal_State_Province__c}&00NR0000000WQJy&{!Contact.Contact_Postal_Zip_Code__c}&00NR0000000WQTP={!Account.Postal_ZIP_Code__c}&00NR0000000WQK3&{!Contact.Contact_Postal_Country__c}&00NR0000000WYcz={!Account.Postal_Country__c}&00NR0000000WYmP&{!Contact.Contact_Region__c}&00NR0000000WYnm={!Account.Region_1__c}&{!Contact.Phone}&con10={!Account.Phone}&acc10&{!Contact.Fax}&con11
={!Account.Fax}&acc11

 

I'm fairly new to this and have scanned through old posts and tried some of the suggestions but its nothing is working.  Does anyone know how to resolve this?

 

Thanks

 

Jodie

 

Hi Everyone,

 

I just spoke to premium support about this but they said they couldn't help and suggested I ask here.

 

In the cases section the email address and phone number are automatically populated from the contact details.  Does anyone know how I can get other fields to populate in this way.  For example on the Assets section how do I get the "Account name" on the contact page to feed through automatically along with the contact email address and phone number?

 

Thanks

 

Jodie

  • March 30, 2009
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  • 0